Browser Upgrading & Encryption FAQ's


Q: What is encryption and why do I need it?
A: Encryption is the process of converting data into a secure format for transmission. Encryption scrambles data that is sent from us to you. Your browser must be capable of decrypting, or unscrambling, the data. To do this, you will need a 128-bit capable browser.

Browsers with 128-bit encryption provide the best protection when transmitting confidential data over the Internet. You must update your browser to 128-bit encryption or you will not be able to use some areas of the website.

Return to Top


Q: How do I know what browser I'm using?
A: Match your browser icon with one of the icons below.
Internet Explorer
Netscape
Opera
IE 3IE 4IE 6
Netscape 4.0Netscape 4.5Netscape CommunicatorNetscape 6
Opera 6.0

Return to Top


Q: How do I know if my browser is 128-bit encrypted?
A: Follow the instructions below:

Internet Explorer:
Select Help from the dropdown menu, then click the About option.
A Pop-up window will appear which will show you the cipher strength
If this says 128-bit then you already uses the highest encryption levels available
If this says 56-bit, then see the next point on how to upgrade.

Netscape:
Select Help from the dropdown menu, then click the About option.
A page will load showing which shows the version of encryption supported.
Look for the line that says: "This version supports high-grade (128-bit) security..."

Return to Top


Q: How do I upgrade to 128-bit encryption?
A: IMPORTANT: You may want to back-up emails, bookmarks and address books before upgrading. The upgrade process could delete these items.

Internet Explorer:
Please review all options and select the one that is most appropriate for your system:

Netscape:

We recommend that you upgrade to Netscape 6. The recent release has been thoroughly tested in the market and has shown full functionality in all areas of the website.

  1. Go to Netscape's website and install Netscape Communicator or Netscape Navigator.
  2. Follow the directions on how to download the update.
  3. As an alternative, you can order a CD with the browser software on it at Netscape's website.

Opera:
We recommend that you upgrade to Opera 6 or 5 for the MAC. The recent release has been thoroughly tested in the market and has shown full functionality in all areas of the CoreSource website.

Return to Top


Q: What if I need help with the upgrade?
A: Please contact your local technical resources for help during the upgrade process. If you don't have access to IT resources, contact your Internet Service Provider (ISP) for help, or visit the following websites:

Internet Explorer:

Netscape:

Opera:

Return to Top